Services / Monitoring
We know before you do.
Automated detection and notification let us diagnose and resolve problems across every device and platform, usually before anyone at the property notices.
- Up to 24/7 coverage
- Internet and Wi-Fi
- Power and environment
- Backups
What we watch
If it’s on the network, we can see it.
Internet connections
Status and bandwidth on every internet line, primary and backup.
Firewalls and routers
Health, configuration and the threats they’ve stopped.
Wi-Fi
Every access point and controller, online and performing.
Switches
Ports, power and uplinks across the whole backbone.
Power
Battery backups, power distribution and runtime.
Environment
Temperature, humidity and water in the equipment room.
Backups
Confirmation that backups ran, and that they can be restored.
Threat history
Visibility of threat detections across every device.
Remote management
Most issues resolved remotely, without a visit.
When something fails
What happens next.
Detected
Our systems notice the moment a device, link or reading falls out of line.
Diagnosed and resolved
We investigate remotely and fix what can be fixed, then schedule a visit only if it can’t.
Reported
You hear what happened and what we did about it, in plain language.
The other disciplines
Private consultations
Begin with a conversation.
Tell us about the property. We’ll visit the property or review the plans, then follow up with a written plan.
818-224-6520